FREQUENTLY ASKED QUESTIONS
Yes, we strive to ensure that the product you receive matches the images shown on our website. We take great care in providing accurate descriptions and high-quality photos of our products. If you have any concerns about the product you received, please contact our customer service team for assistance.
You can view your sales receipt in your account on our website. Simply log in to your account, navigate to the "Orders" section, and select the order for which you want to view the receipt. You will find an option to view and download your sales receipt there. If you need further assistance, please contact our customer service team.
To return an item, please follow these steps:
- Log in to Your Account: Go to our website and log in to your account.
- Navigate to Orders: Go to the "Orders" section and select the order containing the item you wish to return.
- Initiate Return: Click on the "Return" button next to the item you want to return and fill out the return form with the necessary details.
- Follow Instructions: After submitting the return form, you will receive instructions on how to return the item, including the return address and any shipping labels needed.
- Ship the Item: Package the item securely and send it to the provided return address. Make sure to keep the shipping receipt for your records.
If you have any questions or need assistance, please contact our customer service team.
Yes, we frequently restock popular items that are indicated as "out of stock." To stay updated on when an item will be back in stock, you can sign up for notifications on the product page. Simply enter your email address to receive an alert when the item becomes available again. Additionally, you can contact our customer service team for more information about restocking schedules.
You can ship your order to most locations domestically and internationally. During the checkout process, you will be prompted to enter your shipping address. Please ensure that your address is accurate and complete to avoid any delivery issues. If you have any specific shipping requirements or need to confirm if we deliver to your location, please contact our customer service team for assistance.